Outside US Service

United Kingdom Owners

For iBOT® Mobility System Service in the United Kingdom, we can be reached at 0800-404-9605 or by email at indetechsupport@ocdfr.jnj.com. The Technical Support Center is available:

  • 9:30 a.m. to 5:30 p.m. Monday through Friday (C.E.T.)

If traveling abroad and you have a service need, you can contact our 24/7 Technical Service Center at 1-800-INDE-NOW (1-800-463-3669) via an operator who will place the call. We will attempt to diagnosis and resolve the problem. (Field Service is provided exclusively in the US and UK.)

In accordance with the December 2008 announcement to cease Sales & Marketing activities on the iBOT® Mobility System, Service and Technical Support will continue to be available through December 31, 2013, at which time the company will close.